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Fire Service Dispatch (FSD) Certification Course: (16 hours equivalent)
FSD emphasizes the role of the dispatcher in answering calls related to fire rescue emergencies and the dispatch of appropriate human and physical resources to the incident, and improve communications and dispatcher activities in regards to fire department dispatch functions, including fires, hazardous materials incidents, disasters, rescue and extrication situations. http://www.powerphone.com/dispatchu...tio
Successful completion of the course earns the student a two-year certification after which a Recertification Course (8 hours equivalent) may be taken to refresh skills and ensure knowledge remains current.
http://www.powerphone.com/dispatchu...tio

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PowerPhone

PowerPhone a 30-year-old, privately-held Connecticut corporation, is a leading provider of emergency communications technology, consulting and training. Employing some of the nation’s foremost emergency communications experts, PowerPhone has trained more dispatchers than anyone else in the world. Having conducted more than 8,000 global training classes for over 200,000 public safety personnel, PowerPhone focuses on what matters, meeting the needs of 911 today, while anticipating the challenges of tomorrow.