About this badge

The divided coursework is broken up into sections: discovering your style, recognizing the styles of others, adopting communication, navigating organizational change, increasing employee engagement and team development. These branching sections each focus on an important, crucial aspect a team needs to progress positively in a workspace or a project. Participants are able to understand and recognize personalized transitions in another’s mood and behavior in order to connect with them empathetically. The techniques learned here are also used to help engage employees and manage change in a workplace.

Further subjects covered in the course:

• Adapting to change in the workplace and transitioning with employees
• Sharpening communication skills to create greater self awareness
• Understanding team behavior and diagnosing team issues and how to address them
• Addressing another’s perspective to enhance understanding
• Developing helpful, non-threatening methods to deliver feedback to co-workers